Sweden/Redigera/Area Manager/Guide

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Area Manager - En komplett guide


OBS: informationen nedan är under utveckling och uppdateras för att stämma med gränssnittet för den aktuella versionen av WME. Principen för hur du går tillväga är dock densamma.

Introduktion och Tack

Tack för att du valt att bli en Area Manager. Tack vare användare som du kommer Waze bara att bli bättre och bättre. Du är nyckeln till framgång för Waze och vi är väldigt tacksamma för din hjälp!

Innan du sätter igång på allvar så var snäll och läs igenom hela denna guide och ställ eventuella frågor eller synpunkter i forumet. Om du inte kan få ett svar där skicka gärna ett privat meddelande (PM) till en annan Area Manager i ditt område eller någon ur Champs-gruppen.

Men vi har en till uppmaning: ha tålamod! Rom byggdes inte på en dag och inte heller blev vägarna ritade på en dag. Det kommer att ta tid. För att rita in vägar, upptäcka fel, åtgärda felen och få så många användare som behövs för att få tillräcklig data så att problem rapporteras i realtid.

Vi vet att det ibland kommer att vara frustrerande för dig som Area Manager och vi ber dig ha tålamod med systemet. Ibland kan det ta flera dagar innan det du redigerat blir synligt på kartan i klienten, men det kommer. Så gör alla korrigeringar du kan. Vi växer snabbt och ser fram emot en ljus framtid, tack vare dig.

P.S. Du behöver inte vara en Area Manager för attt redigera kartan, men för att redigera utanför det område som du kört, är det betydligt enklare som Area Manager. Läs Hur man blir en Area Manager.

Update request (UR)

Vad är en UR?

Detta är det viktigaste verktyget för att ta del av problem som användare stöter på! UR är en funktion i klienten som på svenska kallas Kartproblem och nås från knappen nere i högra hörnet. Här får användaren möjlighet att rapportera fel/problem i kartan utan att behöva lista ut hur de skall lösas. Användaren kan välja ett alternativ som bäst beskriver problemet, som tex "Otillåten sväng", "Felaktig korsning", "Felaktiga köranvisningar", "Väg saknas", mm. Det finns även möjlighet att förklara problemet i klartext, men det är inte nödvändigt (och tyvärr ganska ovanligt), vilket kan underlätta för den som vill försöka lösa problemet.

Det är nu du kommer in i bilden som Area Manager.

Request pin open-high.gif

När en UR är skickad syns den i WME som en ballong, med olika färger som representerar vilken status den har. Detaljerad information om hur man hanterar UR.

Din roll som Area Manager angående UR

I WME finns ett lager för att visa UR. Där kan du se alla UR och har du dessutom lagret som visar vilket område du har rätt att redigera i kan du snabbt välja en UR i ditt område som du vill försöka lösa. När du går igenom en UR måste du försäkra dig om att du förstår vad användaren menade när den skickades in. Ibland är det inte lätt att förstå och ibland finns det inte tillräckligt med information för att lösa problemet. Ägna någon minut åt att bekanta dig med området och kontrollera att allt ser rätt ut innan du lämnar den eller markerar den som "olöst" (not identified) med förhoppningen om att användaren förklarar bättre nästa gång.

Community - the Forum

This Forum tool helps you stay in touch with your community. The other wazers can share their knowledge and their acquaintance with your city to help you with mapping and developing the map in your area. The bigger the area you have under your management, the more you will need the other wazers to help you.

It is important to work with other wazers your community – they are the ones who best know the area they live in, and like you, they will benefit from the improvement of the map. You can read about wazers' requests, help them map and solve problems, and even assign wazers to map different parts of your area.

How to use the Forum?

First of all, check the Forum in the waze site – click on the community label and then click on the “go to forums” option.

  1. check the “country (languages) forums”.
  2. Find your relevant country.
  3. You can add a new topic (it is recommended to add a new topic with your region or city's name in order to provide a forum which serves you and your community. (for example: UK forum – London forum – Eastend forum).

I can't find any relevant forum for my region / country, what should I do?

Have no worries. Just send us an email to alpha@waze.com with a request to add a new country, language or region and we will add the topic to the forum.

I have a forum of my area. What now?

Good question! Now your community has a place to discuss with each other, and let you know about problems they have and ask for your assistance and guidance. If you've noticed other wazers are editing roads in / around your area, invite them with a Private Message (PM) to come join your forum and discuss further mapping there, so it will be available for any other wazers who join in the future.

Is there a simple way to keep track of the forum?

Of course! you can now subscribe for specific forums that interest you, or remain with the current feed that holds all the posts on the forum. To subscribe to a specific feed, you will need the forum id which appears as part of the URL when you open the forum.

For example, the MAP forum is #8 as seen from its URL: viewforum.php?f=8 Subscribing to a forum will also subscribe you to all of its sub-forums.

In order to get the RSS for the MAP forum only, use this url:http://www.waze.com/WAS/forum_feeds?ids=8

To add another forum, for example, the Norwegian forum (id = 54) just add the number following a comma (no spaces): http://www.waze.com/WAS/forum_feeds?ids=8,54

By default, the feed will contain the last 10 posts, but you can extend up to 100 posts by adding &limit=xxx to the end of the RSS feed URL: http://www.waze.com/WAS/forum_feeds?ids=8,54&limit=100

What should I do with this forum feed?

You will need to Subscribe to a site that can provide you a way to gather all the feeds from the forums you have chosen. There are a number of sites that provide this service, such as netvibes.com, igoogle, bing etc.

System generated map problem alerts

The Waze navigation system is constantly monitoring the GPS signals from the client apps and matching it to what it has in the maps. When Wazers consistently make turns that are not allowed in the map or they drive on roads that are not present, the system will generate a problem report that can be seen when you enable the Problem layer.

They appear on the map like the user reported problems, but these balloons do not have the smiley face attached to them.

If there is a major problem that is left unsolved, waze will not be able to route in the specific area where the problem exists. It is vital, as an area manager, to check the map in your area and see whether these problems can affect the navigation of users in your community and if so, fix them.

Mapping tips

This is the crown jewel

As an area manager you have permissions not only to create new roads according to your routes, but create roads according to the GPS points made by any other wazer in your area.

When mapping a map from scratch, meaning that there are hardly any roads recorded by users, it is your duty to make the map alive by mapping the area yourself.

Sounds great! Where do I start?

Work your way by the importance of the roads. Start mapping the freeways, ramps, major and minor highways and then move to the main streets etc. However if you are in an area that already has very well established roads, be careful not to change what is already there simply because you "think" it is wrong.

If you are in a new area with no prior area manager, start from the highways that connect the cities to enable basic navigation around the city and its surroundings. Then create ramps, then major roads in the city itself, in order to make the navigation simple and quick. When you're done mapping the main roads create the smaller streets.

As soon as the main grid is up and live, it'll be easy for other wazers to join in. As more wazers navigate in your area, there will be more data, helping you build the map faster and easier. The better the map is, the more users will join you by mapping their own streets.

Anything tricky about this map editing stuff?

Unfortunately, yes. What you see, is not always what your get - Turn restrictions and connectivity

As a new Area Manager, before you go off and start making lots of changes to your map area, let's stop a minute and be sure you understand how to truly 'see' what waze sees in your map. New area managers often think they just need to open the roads by setting the direction and modify a road segments geometry to match the aerial map. Sometimes that is enough but to really get your map right, you need to use some viewing tools to look deeper.

Be sure to be completely familiar with all the content of these key guides:

For larger cities, can I share the workload?

Sharing Work

Area managers in the same city can use our wiki to collaborate and divide the work. The To Do lists page can be edited so you and other area managers can mark the Highways/Roads you want to fix. Scroll down to see the list of cities.

If your city isn't listed, you can add it by copying a city line in the wiki page source code. Sounds scary but it's easy. Other Area Manager's have already started defining what needs to be 'done' to get a highway right. Here's an example of an active to-do list for Minneapolis.

OK, but how do we discover each other and form a team?

Good question. You can start by turning on the Area Managers Layer in the Layers panel in Waze Map Editor and see usernames of the current area managers in your town. Also, you can ask Wazers in your area with the largest points to join you. Check the bottom toolbar in Waze on your phone. Tap the arrowhead. Tap scoreboard. You'll see wazers in your town by point totals, with highest on top.

To make contact, log into the forum and send them a private message. Often regular users don't know how to sign up by sending an email to alpha@waze.com with their Waze username, their email address, and a Permalink of the area they want to fix. But, please don't be pushy. Some wazers just need to cruise.