Difference between revisions of "Banks of Servers"

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(Fixing server link for client application: data on relocating between continents)
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== Fixing server link for client application ==
 
== Fixing server link for client application ==
If the client application jumps to the wrong server by mistake (it has happened to a few people in the past) you might not be able to see your points. To fix it, start the Waze application on the client and try to login with your local account. If this fails:
+
If the client application jumps to the wrong server by mistake (it has happened to a few people in the past) you might not be able to see your points. If you take your mobile phone or smart device from the US to Europe or vis-a-versa, you may need to force the client to switch to an alternate server.
 +
 
 +
In both of the above cases, start the Waze application on the client and try to login with your local account. If this fails:
  
 
* Login with a temporary account (by clicking skip button from the Sign Up menu)
 
* Login with a temporary account (by clicking skip button from the Sign Up menu)

Revision as of 16:20, 25 February 2013

Waze uses at least three different banks of servers.

Area of World Server URL
USA & Canada http://www.waze.com
Israel http://www.waze.co.il/
Rest of the World http://world.waze.com

These function independently of each other, so please specify which one you use when asking questions or reporting issues.

Overview

All maps for each region listed above are separate. Anything reported or created on one of these servers will not be visible on the others. Note that you do have a login automatically created on the different servers, so you can mistakenly log into the wrong server and not realize it until you look for your points, groups or prior map changes.

You may find map changes in one server for an area covered by another. This might make you think you are on the right server, but that area is not kept in sync with the primary server. At this time that area is not used by the client app and serves no purpose so do not bother making any changes to it.

If you visit http://www.waze.com , it should automatically switch you to the correct server. In case the server does not correctly forward you to the right server (for example Dashboard or Waze Map Editor is not showing the correct amount of points or routes), use one of the links above.

Fixing server link for client application

If the client application jumps to the wrong server by mistake (it has happened to a few people in the past) you might not be able to see your points. If you take your mobile phone or smart device from the US to Europe or vis-a-versa, you may need to force the client to switch to an alternate server.

In both of the above cases, start the Waze application on the client and try to login with your local account. If this fails:

  • Login with a temporary account (by clicking skip button from the Sign Up menu)
  • Go to Navigate from the main menu and from the search for address bar enter one of the following character sequences to move the the server for your area
Area of World Search for
USA & Canada ##@usa
Israel ##@il
Rest of the World ##@other
  • Restart the application and enter your original login information