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Difference between revisions of "Bugzilla"

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(Bug Submitters)
(Obsoleted - Bugzilla has been dismissed)
 
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[http://www.bugzilla.org/ Bugzilla] is an external bug tracking system used internally by Waze technical teams.
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{{Obsoleted}}
  
[https://bugs.waze.com/ Waze Bugzilla] is partially open to the community with different access level permissions in order to make the status of bugs and feature requests visible.
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[http://www.bugzilla.org/ Bugzilla] is an external issue tracking system formerly used internally by Waze technical teams. {{As of|2014|August}}, Waze has ceased using Bugzilla to share information about bugs and features with the Waze community.
  
=Structure=
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The [http://bugs.waze.com/ Waze installation of Bugzilla] was formerly viewable to the entire Waze community.  '''Public''' bugs and feature requests were viewable by the entire world, while '''Internal''' bugs and features were viewable only by Waze staff. Select experienced members of the Waze community (Local and Global Champs, Experts, Coordinators, and WME beta-testers) could log in to bugzilla, add comments about bugs and features, and vote for the items they felt were most critical.  In addition, a select few bug submitters were hand-picked by the Waze staff. They could read bug/testing discussions on the forums and create new bug reports.
 
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[[Category:Bugzilla]]
Waze Bugzilla is divided to two main '''classifications''':
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# '''''Internal''''' - accessible to Waze staff only
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# '''''Public''''' - accessible to all with different permission levels
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Each classification contains different '''products'''.
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There are two public products, each of them also having corresponding products in the internal part as well.
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=Permissions=
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==View only==
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Everyone can access most of the public bugs in view mode with no need to login.
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==Comment & Vote==
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This permission level requires a login.
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A login requires submitting an [https://docs.google.com/a/waze.com/forms/d/1N_fTFguhWRYdwSgmdODaPSMV7-hYH0YsaGmEyTpPfuI/viewform application].
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*At this time, only the following will be eligible for a login:
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**Local / Global champs
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**Experts / Coordinators
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**Editor/App beta-testers
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==Bug Submitters==
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Bug Submitters have permission to post [[Bugzilla how to guide | new bugs]] and are hand-picked by Waze.
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==General guidelines==
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*Voting
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**Vote on what you think are the most pressing issues we need to address.
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***Votes are your method to express your concerns.
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:::We deeply care about the concerns of our community, we consider the vote count, but can not always fit our development to it.
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:::There are other things we are forced to consider such as development dependencies, infrastructure issues, business development, things that are easier / harder to develop, etc.
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*Comment with helpful information:
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**Bugs - ways to reproduce them, description of environments in which they occur, examples.
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**Requirements - specific use cases which are difficult to perform with the current implementation.
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*If you want to add comments with irrelevant information such as off-topic reproduction of other issues, requests, opinions, social interaction, etc - please post it in the forums.
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::(irrelevant comments will be deleted)
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*Before asking our experts to open a new bug report, please verify that it hasn't been already reported.
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=Public Products=
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*[[Waze Version 3.5 | The Waze application]]
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*[[Waze Map Editor | The Waze Map Editor]]
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Latest revision as of 15:08, 17 February 2015

This information is obsolete and the active links to this page have been reviewed for disconnection or replacement. More current alternate information is likely available and should be followed rather than this information.

Bugzilla is an external issue tracking system formerly used internally by Waze technical teams. As of August 2014, Waze has ceased using Bugzilla to share information about bugs and features with the Waze community.

The Waze installation of Bugzilla was formerly viewable to the entire Waze community. Public bugs and feature requests were viewable by the entire world, while Internal bugs and features were viewable only by Waze staff. Select experienced members of the Waze community (Local and Global Champs, Experts, Coordinators, and WME beta-testers) could log in to bugzilla, add comments about bugs and features, and vote for the items they felt were most critical. In addition, a select few bug submitters were hand-picked by the Waze staff. They could read bug/testing discussions on the forums and create new bug reports.