The new Waze Wiki, aka Wazeopedia, is now live at Wazeopedia.waze.com! While this legacy wiki will remain accessible for the time being, it is no longer updated by the community. For the most up-to-date guidance, please visit your local Wazeopedia.

Please do not make any more updates to these legacy wiki pages, all future updates should be made in your country's local Wazeopedia.

Clock over a larger globe

Difference between revisions of "How to Report"

From waze
Jump to: navigation, search
(Map issue: link)
m (Added direct link to HC answer)
 
(4 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<center>[[Waze_Version_3.5|Back to Waze Version 3.5]]</center>
+
{{Notice|MsgID=ManualOnHC|answer=6080884}}
 
+
The report option enables the user to pass along information to other Wazers about upcoming issues or incidents on the road ahead. It also enables the user to report problems or issues with the map.
+
 
+
== Start a report ==
+
 
+
'''In order to report you must have GPS reception and Internet connection.'''
+
 
+
To report click on the report button
+
 
+
[[Image:IOS_Simulator_Screen_shot_Feb_26%2C_2013_3.48.46_PM.png|240px]]
+
 
+
Now the location and the time of the report are saved so if there's nobody in the car with you who can help you to send the report you can click on the '''Later''' button to minimize the report.
+
 
+
 
+
[[Image:3alertHowLater.png|240px]]
+
 
+
[[Image:Report35P.jpeg|240px]]
+
 
+
 
+
To complete this report just click on the report icon on the left.
+
 
+
----
+
 
+
== Report types ==
+
 
+
===Traffic Jam===
+
 
+
[[Image:TrafficAlertN.PNG|240px]]
+
 
+
 
+
Hold the report button [[Image:1alertHowBTN.png|30px]] and slide left:
+
 
+
[[Image:Report35P2.jpeg|240px]]
+
 
+
Here you can choose between:
+
 
+
*[[Image:ModIcoNew.png|50px]] - Moderate traffic
+
 
+
*[[Image:HeavIcoN.png|50px]] - Heavy traffic
+
 
+
*[[Image:StandIcoN.png|50px]] - Standstill traffic - only select this option if you are in a bumper-to-bumper situation and movement is approximately one car length every 10 minutes and above, and you are not at a traffic light junction (signalized intersection).
+
 
+
*[[Image:ShareDtlN.png|200px]] - Share details about the report
+
 
+
*[[Image:RecordVcN.png|40px]] - Record a voice message
+
 
+
*[[Image:MyLanNew.png|110px]] [[Image:OtherLanNew.png|110px]] - The "My lane" and "Other lane" option does not currently function, but will in a future update.
+
*[[Image:TakePicEvent.png|110px]] - Take a photo of the event
+
 
+
*[[Image:GroupEventP.png|190px]] - Also send this report to group
+
 
+
----
+
 
+
===Police===
+
 
+
[[Image:3alertHow.PNG|240px]]
+
 
+
Here you can choose between:
+
 
+
*[[Image:VisOrHiddenPol.png|50px]] - Visible police
+
 
+
*[[Image:VisOrHiddenPol.png|50px]] - Hidden police
+
 
+
*[[Image:ShareDtlN.png|200px]] - Share details about the report
+
 
+
*[[Image:RecordVcN.png|40px]] - Record a voice message
+
 
+
*[[Image:MyLanNew.png|110px]] [[Image:OtherLanNew.png|110px]] - The "My lane" and "Other lane" option does not currently function, but will in a future update.
+
 
+
*[[Image:TakePicEvent.png|110px]] - Take a photo of the event
+
 
+
*[[Image:GroupEventP.png|190px]] - Also send this report to group
+
 
+
----
+
 
+
===Accident===
+
 
+
[[Image:AccidentRepN.PNG|240px]]
+
 
+
Here you can choose between:
+
 
+
*[[Image:MajorAccN.png|50px]] - Minor Accident (fender benders with minor or no injuries, also no fatalities)
+
 
+
*[[Image:BigMajorAcc.png|50px]] - Major Accident (major damages to vehicle, major injuries and possible fatalities)
+
 
+
*[[Image:ShareDtlN.png|200px]] - Share details about the report
+
 
+
*[[Image:RecordVcN.png|40px]] - Record a voice message
+
 
+
*[[Image:MyLanNew.png|110px]] [[Image:OtherLanNew.png|110px]] - The "My lane" and "Other lane" option does not currently function, but will in a future update.
+
 
+
*[[Image:TakePicEvent.png|110px]] - Take a photo of the event
+
 
+
*[[Image:GroupEventP.png|190px]] - Also send this report to group
+
 
+
----
+
 
+
===Hazard===
+
 
+
[[Image:HazardAlertN.PNG|240px]]
+
 
+
Here you can choose between:
+
 
+
*[[Image:OnRoadHazaN.png|50px]] - On road hazard
+
 
+
[[Image:HazardAlertN4.PNG|240px]]
+
 
+
*[[Image:ShoulderHazN.png|50px]] - Shoulder hazard
+
 
+
[[Image:HazardAlertN3.PNG|240px]]
+
 
+
*[[Image:WeatherHazN.png|50px]] - Weather
+
 
+
[[Image:HazardAlertN2.PNG|240px]]
+
 
+
*[[Image:ShareDtlN.png|200px]] - Share details about the report
+
 
+
*[[Image:RecordVcN.png|40px]] - Record a voice message
+
 
+
*[[Image:MyLanNew.png|110px]] [[Image:OtherLanNew.png|110px]] - The "My lane" and "Other lane" option does not currently function, but will in a future update.
+
 
+
*[[Image:TakePicEvent.png|110px]] - Take a photo of the event
+
 
+
*[[Image:GroupEventP.png|190px]] - Also send this report to group
+
 
+
----
+
 
+
=== Camera ===
+
To report a camera not already on the map, from the Report menu press '''Camera''' at the point where you are very near the location of the camera itself.
+
 
+
[[Image:CameraAdd2.PNG|240px]]
+
 
+
Choose between '''speed trap camera''', '''red light camera''' or '''fake camera''', choose which side you spotted the camera (on your lane or other lane):
+
 
+
Once you report the camera, someone needs to go inside [[Waze Map Editor]] (WME) to "approve" the camera.
+
 
+
Note that not all that appear to be cameras are the types of cameras you report in Waze. Please be sure to review the article on [[cameras]] for more information on the correct cameras to report.
+
 
+
----
+
 
+
=== Map chat ===
+
{{NeedInfo}}
+
 
+
----
+
 
+
=== Map issue ===
+
See [[/Map issues|this article]] about reporting map issues.
+
 
+
----
+
 
+
=== Gas prices ===
+
For reporting gas, diesel, and petrol prices, please read the manual [http://www.waze.com/wiki/index.php/Gas_Stations Here]
+
 
+
----
+
 
+
=== Closure ===
+
After selecting the Closure icon, you will be asked to choose which road (entrance) you want to block (you can choose more than one), just click on the arrow:
+
 
+
[[Image:IOS_Simulator_Screen_shot_Feb_26%2C_2013_3.48.49_PM.png|240px]]
+
[[Image:IOS_Simulator_Screen_shot_Feb_26%2C_2013_3.49.07_PM.png|240px]]
+
 
+
Click on '''Continue''':
+
 
+
Now choose the closure type - '''Hazard, Construction or Event'''
+
 
+
You can also choose the duration of the closure, record a voice and take a photo.
+
 
+
[[Image:IOS_Simulator_Screen_shot_Feb_26%2C_2013_3.49.13_PM.png|240px]]
+
 
+
Click on '''Send''' to publish it to the map.
+
 
+
[[Image:IOS_Simulator_Screen_shot_Feb_26%2C_2013_3.49.47_PM.png|240px]]
+
 
+
'''Notes:'''
+
 
+
* If one user reports a road closure - it will only affect that user's view of the map. In order to affect all users, a number of users need to report the same closure.
+
 
+
* The number of reports needed to close the roads for all the users varies based on the road's weight, the user's rank and the country.
+
 
+
* The road will be opened when a number of users drive through the road.
+
 
+
----
+
 
+
== Points and limits ==
+
[[Your Rank and Points|Points]] are given for each report you make while using Waze. When you report too many times in a short span of time or distance, Waze may initially show only getting 3 points for your last report. It is also possible that if there are too many too quickly, you will not be permitted to post any more reports. If that happens you will need to simply wait for a period of 5 minutes or so and try again.
+
 
+
== Impact to routing ==
+
These reports do not affect routing, although when a '''traffic''' report is sent, the routing server will take a closer look at the GPS speed information coming from current Wazers in that area to possibly reset the current speed of that segment of road. At that time the routing server will consider the current average speed when routing new direction requests. Otherwise a road full of "reports" on its own will not affect the route selected by the server.
+
 
+
<center>[[Waze_Version_3.5|Back to Waze Version 3.5]]</center>
+

Latest revision as of 11:02, 2 June 2015

Waze application user manual is no longer hosted on the Waze wiki. Please refer now to the Waze Help Center website on this topic.