The new Waze Wiki, aka Wazeopedia, is now live at Wazeopedia.waze.com! While this legacy wiki will remain accessible for the time being, it is no longer updated by the community. For the most up-to-date guidance, please visit your local Wazeopedia.

Please do not make any more updates to these legacy wiki pages, all future updates should be made in your country's local Wazeopedia.

Clock over a larger globe

Difference between revisions of "Known issues"

From waze
Jump to: navigation, search
(Added "Approve all marked" not working. And changed enable all turns to potentially solved. Waiting for official word.)
(Waze App Bugs and Issues has been obsoleted. Link removal accordingly.)
 
(192 intermediate revisions by 18 users not shown)
Line 1: Line 1:
Q: What does WAD mean? A: Work As Designed.
+
{{Obsoleted}}
  
 +
=Service Issues=
 +
Check for current known service issues on the [http://status.waze.com Waze Status webpage].
 +
 +
 +
=Recent Fixes=
 +
-
 +
 +
 +
=Known Issues=
 +
==Waze App==
 +
 +
 +
==Website (Dashboard, Community)==
 
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
|-
+
|- align="center"
 +
| Date
 +
! class="unsortable" | Issue Description
 +
! class="unsortable" | Workaround
 
! Status
 
! Status
! Region
 
! class="unsortable" | Problem
 
! class="unsortable" | Example / image
 
 
|-
 
|-
| style=color:red | Open
+
|
| All
+
| class="unsortable" |
| "approve all marked" in pending deletions windows non functional.
+
| class="unsortable" |
 +
| style="color:red;text-align:center" |  
 +
|}
 +
 
 +
 
 +
==Waze Map Editor==
 +
* Always check [http://status.waze.com waze status] for the latest issues and information.
 +
 
 +
 
 +
In the table below, "Region" values are as follows:
 +
* All
 +
* NA (North America)
 +
* INTL (Global except for North America)
 +
 
 +
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 +
|- align="center"
 +
! width="7%" | Date
 +
! width="5%" | Region
 +
! width="30%" class="unsortable" | Issue Description
 +
! width="25%" class="unsortable" | Example Image/Link
 +
! width="25%" class="unsortable" | Workaround
 +
! width="8%" | Status
 
|-
 
|-
| style=color:yellow | Solved?
+
| 2012-03-21
| All
+
| align="center" | All
| "Enable all turns" only partially enables all turns
+
| class="unsortable" | "My places | Drives" archive is often displaying some drives incorrectly marked as "Yesterday" or "Today".
 +
| class="unsortable" | http://www.waze.com/forum/viewtopic.php?f=10&t=15409&start=210#p145399 + http://www.waze.com/forum/viewtopic.php?f=22&t=16204&start=30#p149788
 +
| class="unsortable" |
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
+
| 2012-03-21
| All
+
| align="center" | INTL
| "remove node" Will sometimes not merge the two segments.  Best workaround found so far is to make sure connectivity is good in both direction before using this feature.  Alternative workaround is to use the bridge above/below to merge the segments first, then remove node
+
| class="unsortable" | If a lower-ranking editor (no AM) creates all segments, joined in a junction and a higher-ranking editor locks all of them, the segments' former author can still modify their connectivity arrows through the junction.
 +
| class="unsortable" |
 +
| class="unsortable" |
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
+
| 2012-03-05
| All
+
| align="center" | All
| "Phantom" turn restrictions.  When viewing turn restriction layer, "phantom" restrictions may show.  These turn restrictions are normally associated with road segments or nodes that no longer exist. This is classified as a low priority problem since it does not effect routing.  Some people have had success removing these by delete/recreate the road segment near the "phantom" restriction.
+
| class="unsortable" | City layer does not update when city/state/country attributes are changed on segments.
 +
| class="unsortable" |
 +
| class="unsortable" | The city layer does update, but seldom, giving the impression it doesn't update at all. Waze will enable faster updates at a date to be determined.
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
+
| 2012-02-12
| All
+
| align="center" | All
| Cannot connect segments of a roundabout with segments leading to the roundabout
+
| class="unsortable" | Adding a new segment to an existing segment and panning while adding the new segment because it is longer than will fit on the screen, will cause the editor to duplicate the original segment and this will cause an error and will not save.
| [[Image:Problem_connectivity_roundbug.gif|thumb|center|120x60px|click to view]]
+
| class="unsortable" | http://www.waze.com/forum/viewtopic.php?f=10&t=16200
 +
| class="unsortable" | Draw a short segment first and save, then extend the segment.
 +
| style="color:green;text-align:center" | Resolved (2012-11-05)
 
|-
 
|-
| style=color:red | Open
+
| 2012-02-12
| World
+
| align="center" | All
| Autocomplete doesn't work for City and Street text boxes
+
| class="unsortable" | Cannot delete an unlocked segment last edited by a higher-ranking editor.
|
+
 
 +
Location: Outside AM area, inside Editable Area
 +
Object: Unlocked segment
 +
 
 +
Previous edit by: Higher-ranking editor
 +
 
 +
Action not allowed: Deletion
 +
 
 +
Actions allowed: all others
 +
 
 +
| class="unsortable" |  
 +
| class="unsortable" | Modify segment geometry. The segment can then be deleted.
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
+
| 2011-11-13
| World
+
| align="center" | INTL
| Lost of GPS points lost during server split
+
| class="unsortable" | Sometime, when saving edits (not necessarily to a roundabout), it will result in an error and the highlight will show the error on a roundabout in another country.
|
+
| class="unsortable" | http://www.waze.com/forum/viewtopic.php?f=186&t=13280 + http://www.waze.com/forum/viewtopic.php?f=10&t=15409&p=143027#p142916
 +
| class="unsortable" | Undo some of the changes and try edits again. Possibly the undo is not necessary at all!
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
 
| World
 
| Editing own routes - no permission
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | Separating line checkbox is unavailable.
 +
| class="unsortable" |
 +
| class="unsortable" | Separating line will be not be added to the Waze Map Editor, and the display of the separating line on Primary Street road type will be removed. There is no use for this option.
 +
| style="color:green;text-align:center" | Resolved (removed)
 
|-
 
|-
| style=color:red | Open
 
| World
 
| Editing speedcam fails silently
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | Map error "Missing Road" shows way too often and in places where there are very few GPS tracks.
 +
| class="unsortable" |
 +
| class="unsortable" | There is a flaw in the detection algorithm for this error which has been identified. A fix is supposed to go in by early November 2011. It seemed to work for a while, but recent evidence suggests it is still too sensitive to single outliers.
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
 
| World
 
| Lost speedcams after server split
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | Reverse connectivity is enabled when one-way roads are split in Waze Map Editor.
 +
| class="unsortable" | http://www.waze.com/forum/viewtopic.php?p=92528#p92528
 +
| class="unsortable" | Select the new junction and use the "Disallow all connections" function or keyboard shortcut, then individually all correct connections.
 +
 +
UPDATE 2012-02-27: Waze Map Editor beta now properly allows all connections according to connected segment directionality.
 +
| style="color:green;text-align:center" | Resolved (2012-11-05)
 
|-
 
|-
| style=color:red | Open
 
| World
 
| ENHANCEMENT: Support multiple road names
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | Cannot add alternate names.
 +
| class="unsortable" |
 +
| class="unsortable" |
 +
| style="color:green;text-align:center" | Resolved (2012-11-05)
 
|-
 
|-
| style=color:red | Open
 
| All
 
| Need to refresh browser to select roads after adding city
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | "Add intersection" sign for crossing segments doesn't appear reliably.
 +
| class="unsortable" |
 +
| class="unsortable" | Segments must be set to the same level, country, state (where applicable) and city. For recently drawn or modified segments which now cross each other at the same level, you may need to use the Permalink to reload the current view. The Add Intersection icon should appear above the intersection when both segments are selected.
 +
| style="color:red;text-align:center" | Open
 
|-
 
|-
| style=color:red | Open
 
| All
 
| Need to refresh browser to select roads after adding street
 
 
|
 
|
 +
| align="center" | All
 +
| class="unsortable" | A dead end road with no junction at the end will cause routing problems for the road as a departure point. When creating a new dead-end road in the editor, a junction is not automatically applied.
 +
| class="unsortable" |
 +
| class="unsortable" |
 +
| style="color:red;text-align:center" | Open
 +
|}
 +
 +
==Routing==
 +
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 +
|- align="center"
 +
! Region
 +
! class="unsortable" | Issue Description
 +
! class="unsortable" | Example Image/Link
 +
! class="unsortable" | Workaround
 +
! Status
 
|-
 
|-
| style=color:red | Open
+
| align="center" | All
| All
+
| class="unsortable" | In general, there is a 650 mile/ 1047km restriction on navigation routes.
| Edit road geometry misbehaves after moving intersection.  Workaround is to edit the geometry of a road that connects to the intersection.  Moving the end of the road, will move the intersection, and all other attached roads.
+
| class="unsortable" |  
|
+
| class="unsortable" | Some locations may still be restricted to 200 mile/322 km routes. The client will usually display that it cannot do routes over 1000 miles, but the real limit is around 650.
|-
+
| style="color:red;text-align:center" | Open
|style=color:red | Open
+
| All
+
|Wrong average speed shown in traffic jam report, on the client view. (Bigger then the segment speed limit).
+
|[[Image:IMG_0444.png|120x60px]]
+
|
+
|-
+
| style=color:orange | WAD
+
| World
+
| Edit geometry on new (red) roads results in "Street does not exist."
+
|
+
|-
+
| style=color:orange | WAD
+
| World
+
| Phantom map problems / map problems that were solved in the past show up on the cartouche. The scan problems will be removed once you hit refresh (from the layers panel, next to the map problems layer box)
+
| [[Image:Phantom_map_problems.png|thumb|center|120x60px|click to view]]
+
|-
+
| style=color:orange | WAD
+
| World
+
|  Empty country field with new roads
+
|
+
|-
+
| style=color:green | Solved
+
| All
+
| Bridging does not work
+
|
+
|-
+
| style=color:green | Solved
+
| World
+
| Can't add new city - "No such city"
+
|
+
|-
+
| style=color:green | Solved
+
| World
+
| Updating 'level' in road fails silently
+
|
+
|-
+
| style=color:green | Solved
+
| World
+
| Adding new street
+
|
+
|-
+
| style=color:green | Solved
+
| All
+
| Editing multiple road details fails silently
+
|
+
|-
+
| style=color:green | Solved
+
| World
+
|  'Turn into a roundabout' unresponsive
+
|
+
|-
+
| style=color:green | Solved
+
| All
+
| Cannot remove suffix from road
+
|
+
 
|-
 
|-
 +
| align="center" | World
 +
| class="unsortable" | The icon display for roundabout directions are incorrect for countries that drive on the left.
 +
| class="unsortable" |
 +
| class="unsortable" |
 +
| style="color:red;text-align:center" | Open
 
|}
 
|}

Latest revision as of 08:25, 13 April 2015

This information is obsolete and the active links to this page have been reviewed for disconnection or replacement. More current alternate information is likely available and should be followed rather than this information.

Service Issues

Check for current known service issues on the Waze Status webpage.


Recent Fixes

-


Known Issues

Waze App

Website (Dashboard, Community)

Date Issue Description Workaround Status


Waze Map Editor

  • Always check waze status for the latest issues and information.


In the table below, "Region" values are as follows:

  • All
  • NA (North America)
  • INTL (Global except for North America)
Date Region Issue Description Example Image/Link Workaround Status
2012-03-21 All "My places | Drives" archive is often displaying some drives incorrectly marked as "Yesterday" or "Today". http://www.waze.com/forum/viewtopic.php?f=10&t=15409&start=210#p145399 + http://www.waze.com/forum/viewtopic.php?f=22&t=16204&start=30#p149788 Open
2012-03-21 INTL If a lower-ranking editor (no AM) creates all segments, joined in a junction and a higher-ranking editor locks all of them, the segments' former author can still modify their connectivity arrows through the junction. Open
2012-03-05 All City layer does not update when city/state/country attributes are changed on segments. The city layer does update, but seldom, giving the impression it doesn't update at all. Waze will enable faster updates at a date to be determined. Open
2012-02-12 All Adding a new segment to an existing segment and panning while adding the new segment because it is longer than will fit on the screen, will cause the editor to duplicate the original segment and this will cause an error and will not save. http://www.waze.com/forum/viewtopic.php?f=10&t=16200 Draw a short segment first and save, then extend the segment. Resolved (2012-11-05)
2012-02-12 All Cannot delete an unlocked segment last edited by a higher-ranking editor.

Location: Outside AM area, inside Editable Area Object: Unlocked segment

Previous edit by: Higher-ranking editor

Action not allowed: Deletion

Actions allowed: all others

Modify segment geometry. The segment can then be deleted. Open
2011-11-13 INTL Sometime, when saving edits (not necessarily to a roundabout), it will result in an error and the highlight will show the error on a roundabout in another country. http://www.waze.com/forum/viewtopic.php?f=186&t=13280 + http://www.waze.com/forum/viewtopic.php?f=10&t=15409&p=143027#p142916 Undo some of the changes and try edits again. Possibly the undo is not necessary at all! Open
All Separating line checkbox is unavailable. Separating line will be not be added to the Waze Map Editor, and the display of the separating line on Primary Street road type will be removed. There is no use for this option. Resolved (removed)
All Map error "Missing Road" shows way too often and in places where there are very few GPS tracks. There is a flaw in the detection algorithm for this error which has been identified. A fix is supposed to go in by early November 2011. It seemed to work for a while, but recent evidence suggests it is still too sensitive to single outliers. Open
All Reverse connectivity is enabled when one-way roads are split in Waze Map Editor. http://www.waze.com/forum/viewtopic.php?p=92528#p92528 Select the new junction and use the "Disallow all connections" function or keyboard shortcut, then individually all correct connections.

UPDATE 2012-02-27: Waze Map Editor beta now properly allows all connections according to connected segment directionality.

Resolved (2012-11-05)
All Cannot add alternate names. Resolved (2012-11-05)
All "Add intersection" sign for crossing segments doesn't appear reliably. Segments must be set to the same level, country, state (where applicable) and city. For recently drawn or modified segments which now cross each other at the same level, you may need to use the Permalink to reload the current view. The Add Intersection icon should appear above the intersection when both segments are selected. Open
All A dead end road with no junction at the end will cause routing problems for the road as a departure point. When creating a new dead-end road in the editor, a junction is not automatically applied. Open

Routing

Region Issue Description Example Image/Link Workaround Status
All In general, there is a 650 mile/ 1047km restriction on navigation routes. Some locations may still be restricted to 200 mile/322 km routes. The client will usually display that it cannot do routes over 1000 miles, but the real limit is around 650. Open
World The icon display for roundabout directions are incorrect for countries that drive on the left. Open