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Difference between revisions of "Known issues"

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==Recent Fixes (as of Sept. 22, 2010)==
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==Recent Fixes==
Aerial images have been restored for USA and Canada. If you previously had aerial images in your area, they will be back. If you have never had aerial images in your area, you still may not. For more information, and to report any problems please use [http://www.waze.com/forum/viewtopic.php?f=10&t=5634 this forum topic]
+
  
==Current Problems==
 
* If [[Editing more than one road]] of a different type the displayed road type is blank and all roads will revert to streets when changes are stored. Cartouche should not apply streets as a default when editing existing roads
 
* You cannot apply a road alias to more than one segment of a road
 
* Editing the [[glossary|geometry]] of a road will delete all the alias names for that road
 
* If you have the "No Name Roads" layer selected in [[Cartouche]] you cannot select any roads
 
* Newly plotted (unknown, red-line) roads are not showing in [[Cartouche]] at the 3 minimum [[zoom level|zoom levels]]
 
* [[Bugs can occur when deleting junctions]]
 
* ''Update requests'' on the View Panel is not working for some users
 
* House numbers need to be numeric.  Note: development is reporting that they are working on this [http://waze.uservoice.com/forums/59225-cartouche-map-editor-and-waze-com-website/suggestions/760528-adding-text-to-house-numbers?ref=title]
 
 
==Warnings and current problems that have workarounds==
 
* While server upgrades have markedly increased the speed of [[Cartouche]] there are times of day when it is still very slow. This may be because the servers are performing other tasks or because there are many map editors working at the same time. If you find the map editing to be painfully slow, we don't want you to become discouraged. The best advice is to wait and try again at a different time of day
 
* If you have the GPS Points layer selected it can be difficult or impossible to select a road because you are always selecting a GPS point. This can happen even if the GPS points are not visible at your current [[zoom level]]
 
* If you view the [[glossary|connectivity]] of a road and then change its connectivity, the change is not usually displayed. You can force a refresh by changing the [[zoom level]] up or down
 
* If you are using the [[Restricted Turns]] [[layer]], changes to turns will not appear correctly. You can force a refresh by changing the [[zoom level]] up or down
 
* Anyone can create a landmark, but only [[Area Managers]] can edit landmarks once they have been created
 
* The prompt for speed camera speed asks for mph, but if your country uses km/h then the entered speed will be taken as km/h
 
* Names containing single and double quotes (' and ") are not handled correctly
 
 
==This section needs review==
 
Q: What does WAD mean? A: Work As Designed.
 
 
                            Cartouche
 
 
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 
|-
 
! Status
 
! Region
 
! class="unsortable" | Problem
 
! class="unsortable" | Example / image
 
|-
 
| style=color:red | Open
 
| World
 
| "Ordinary" streets are shown on cartouche only starting from zoom level 4. Even parking lot roads are shown at zoom level 3. There is no such problem on "www" server, where streets are shown at zoom level 3 and higher. If streets and parking lot roads are treated differently regarding relevant zoom levels, it should be other way around.
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| House numbers do not become indexable (i.e., turn blue in Cartouche) in a majority of instances after approval by area manager. Approved house numbers (white) are shown as unapproved (red) again. This occurs when the added numbering is logical (e.g., when even numbers are on one side of the street and odds on the other) and in the case of a single house number on a street. Therefore, it is not because of the illogical number algorithm (e.g., a check to make sure that evens and odds are not on the same side of street) that Cartouche can use to override approval.
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Changes in street names for house numbers are not saved.
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| "approve all marked" in pending deletions window non functional.
 
|
 
|-
 
| style=color:Green | Solved
 
| All
 
| "Enable all turns" only partially enables all turns
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| "remove junction" Will sometimes not merge the two segments.  Best workaround found so far is to make sure connectivity is good in both direction before using this feature.  Alternative workaround is to use the bridge above/below to merge the segments first, then remove node UPDATE 4/8/10: Seems to work sometimes now, but still might not merge, or if it does might change connectivity of the "newly" created segment.
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| "Phantom" turn restrictions.  When viewing turn restriction layer, "phantom" restrictions may show.  These turn restrictions are normally associated with road segments or nodes that no longer exist.  This is classified as a low priority problem since it does not effect routing.  Some people have had success removing these by delete/recreate the road segment near the "phantom" restriction.
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| Cannot connect segments of a roundabout with segments leading to the roundabout
 
| [[Image:Problem_connectivity_roundbug.gif|thumb|center|120x60px|click to view]]
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Autocomplete doesn't work for City and Street text boxes
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Lost of GPS points lost during server split
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Editing own routes - no permission
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Editing speedcam fails silently
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| Lost speedcams after server split
 
|
 
|-
 
| style=color:red | Open
 
| World
 
| ENHANCEMENT: Support multiple road names
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| Need to refresh browser to select roads after adding city
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| Need to refresh browser to select roads after adding street
 
|
 
|-
 
| style=color:red | Open
 
| All
 
| Edit road geometry misbehaves after moving intersection.  Workaround is to edit the geometry of a road that connects to the intersection.  Moving the end of the road, will move the intersection, and all other attached roads.
 
|
 
|-
 
|style=color:red | Open
 
| All
 
|Wrong average speed shown in traffic jam report, on the client view. (Bigger then the segment speed limit).
 
|[[Image:IMG_0444.png|120x60px]]
 
|
 
|-
 
| style=color:orange | WAD
 
| World
 
| Edit geometry on new (red) roads results in "Street does not exist."
 
|
 
|-
 
| style=color:orange | WAD
 
| World
 
| Phantom map problems / map problems that were solved in the past show up on the cartouche. The scan problems will be removed once you hit refresh (from the layers panel, next to the map problems layer box)
 
| [[Image:Phantom_map_problems.png|thumb|center|120x60px|click to view]]
 
|-
 
| style=color:orange | WAD
 
| World
 
|  Empty country field with new roads
 
|
 
|-
 
| style=color:green | Solved
 
| All
 
| Bridging does not work
 
|
 
|-
 
| style=color:green | Solved
 
| World
 
| Can't add new city - "No such city"
 
|
 
|-
 
| style=color:green | Solved
 
| World
 
| Updating 'level' in road fails silently
 
|
 
|-
 
| style=color:green | Solved
 
| World
 
| Adding new street
 
|
 
|-
 
| style=color:green | Solved
 
| All
 
| Editing multiple road details fails silently
 
|
 
|-
 
| style=color:green | Solved
 
| World
 
|  'Turn into a roundabout' unresponsive
 
|
 
|-
 
| style=color:green | Solved
 
| All
 
| Cannot remove suffix from road
 
|
 
|}
 
  
==Rebuilding Known Issues Area==
+
==Known Issues==
 
===Client===
 
===Client===
 
====Android====
 
====Android====
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====Windows Mobile====
 
====Windows Mobile====
 
===Cartouche (Map Editing)===
 
===Cartouche (Map Editing)===
 +
* While server upgrades have markedly increased the speed of [[Cartouche]] there are times of day when it is still very slow. This may be because the servers are performing other tasks or because there are many map editors working at the same time. If you find the map editing to be painfully slow, we don't want you to become discouraged. The best advice is to wait and try again at a different time of day
 +
* If you have the GPS Points layer selected it can be difficult or impossible to select a road because you are always selecting a GPS point. This can happen even if the GPS points are not visible at your current [[zoom level]]
 +
* Newly plotted (unknown, red-line) roads are not showing in [[Cartouche]] at the 3 minimum [[zoom level|zoom levels]]
 +
* [[Bugs can occur when deleting junctions]]
 +
 
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 
{| class="wikitable sortable" style="background:none; font-size:80%; margin: 1em auto 1em auto" border="1"
 
|- align="center"
 
|- align="center"
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| class="unsortable" | Safari on Windows does not display borders of controls (checkboxes, select menus, text boxes) with the Aerial Layer enabled. Checkboxes do not display their state at all.
 
| class="unsortable" | Safari on Windows does not display borders of controls (checkboxes, select menus, text boxes) with the Aerial Layer enabled. Checkboxes do not display their state at all.
 
| class="unsortable" |  
 
| class="unsortable" |  
| class="unsortable" | [list][*]Use another browser such as Chrome.[*]Disable Aerial layer as necessary to see the status of checkbox controls. Other controls can still be selected and used, they are just harder to see.[/list]
+
| class="unsortable" |  
 +
* Use another browser such as Chrome.
 +
* Disable Aerial layer as necessary to see the status of checkbox controls. Other controls can still be selected and used, they are just harder to see.
 
| style="color:red;text-align:center" | Open
 
| style="color:red;text-align:center" | Open
 
|-
 
|-
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| class="unsortable" | Only Area Managers can edit a Landmark. If you create a landmark and are an Area Manager, if any portion of the Landmark falls outside your managed area, you will not be able to edit it.
 
| class="unsortable" | Only Area Managers can edit a Landmark. If you create a landmark and are an Area Manager, if any portion of the Landmark falls outside your managed area, you will not be able to edit it.
 
| class="unsortable" |  
 
| class="unsortable" |  
| class="unsortable" | [list][*]Create Landmarks that fall completely within your managed area.[*]Request an increase to your managed area.[/list]
+
| class="unsortable" |  
 +
* Create Landmarks that fall completely within your managed area.
 +
* Request an increase to your managed area.
 
| style="color:red;text-align:center" | Open
 
| style="color:red;text-align:center" | Open
 
|-
 
|-
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| class="unsortable" |  
 
| class="unsortable" |  
 
| class="unsortable" | This behavior is working as designed in order to reduce the load on the server by batching certain types of updates.
 
| class="unsortable" | This behavior is working as designed in order to reduce the load on the server by batching certain types of updates.
| style="color:red;text-align:center" | Open
 
|-
 
| align="center" | All
 
| class="unsortable" | Autocomplete City and Street text boxes produces inaccurate suggestions.
 
| class="unsortable" |
 
| class="unsortable" |
 
 
| style="color:red;text-align:center" | Open
 
| style="color:red;text-align:center" | Open
 
|-
 
|-

Revision as of 20:15, 16 March 2011

Recent Fixes

Known Issues

Client

Android

iPhone 2.1.0.0

BlackBerry

Symbian

Windows Mobile

Cartouche (Map Editing)

  • While server upgrades have markedly increased the speed of Cartouche there are times of day when it is still very slow. This may be because the servers are performing other tasks or because there are many map editors working at the same time. If you find the map editing to be painfully slow, we don't want you to become discouraged. The best advice is to wait and try again at a different time of day
  • If you have the GPS Points layer selected it can be difficult or impossible to select a road because you are always selecting a GPS point. This can happen even if the GPS points are not visible at your current zoom level
  • Newly plotted (unknown, red-line) roads are not showing in Cartouche at the 3 minimum zoom levels
  • Bugs can occur when deleting junctions
Region Issue Description Example Image/Link Workaround Status
All Unable to create roads from Archive Using "Record New Roads" feature in client Open
All House numbers cannot be deleted Recommended to stop creating and updating house numbers. Open
All House numbers location changes slightly after saving an update. This is because the house number re-centers to the precise location of the mouse click which selected it. This will cause house numbers to drift. Recommended to stop creating and updating house numbers. Open
NA House numbers repeatedly fail to permanently save (turn blue) due to various reasons. Recommended to stop creating and updating house numbers. Open
All Changes in street names for house numbers are not saved. Recommended to stop creating and updating house numbers. Open
NA House numbers street name turns blank immediately after creating and saving. Recommended to stop creating and updating house numbers. Open
All House numbers cannot contain any characters other than numbers. This is currently working as designed. Open
NA Update Requests changes cannot be saved. Whether you are adding notes, changing type or status, changes to Update Requests result in "Internal Server Error" Open
NA Pending (Deletions) panel does not show user name of the submitter. Open
All Landmark changes/updates occasionally fail. This appears to happen on very large landmarks, or landmarks with a large number of perimeter vertices. Open
NA Cannot update geometry of new (red) roads until the road is given a type, state and name. This may be working as designed. Workaround is to Edit the street and saving before attempting to update geometry. Open
NA Orphan nodes are hidden and are sometimes selected even when you cannot see them. Delete them when you find them. When deleting road segments, remove them in such a way as to be able to remove road-end segments before deleting the road segment. Open
All Editing roads of multiple types will change all roads to type 'Street' upon saving. Only edit roads of the same type per edit. Open
All Alt. Steet (Alias) road names can only be saved for a single segment at a time. Multiple segment selections will result in no changes (add/change/remove) to the Alt names. Only make changes to Alt Names on single segment edits. Open
All Alt Street names are deleted when changing road Geometry. Open
All Segments cannot be selected with the "No Name Roads" layer enabled. Find a no-name road with the layer enabled, then disable it to select the road. Open
All Safari on Windows does not display borders of controls (checkboxes, select menus, text boxes) with the Aerial Layer enabled. Checkboxes do not display their state at all.
  • Use another browser such as Chrome.
  • Disable Aerial layer as necessary to see the status of checkbox controls. Other controls can still be selected and used, they are just harder to see.
Open
NA GPS points are not selectable. Open
All Highlight connectivity may not display correctly, especially for very recent changes. This is due to database refresh and tile refresh timing. Deselect the segment(s), change zoom level, then select segment(s) again and connectivity highlighting should be correct. Open
All Restricted turn layer is not accurate. Recommended to not use the Restricted Turn layer Open
NA Only Area Managers can edit a Landmark. If you create a landmark and are an Area Manager, if any portion of the Landmark falls outside your managed area, you will not be able to edit it.
  • Create Landmarks that fall completely within your managed area.
  • Request an increase to your managed area.
Open
All The prompt for speed camera speed asks for mp/h, but if your country uses km/h then the entered speed will be taken as km/h. Open
All Names containing single and double quotes (' and ") are not handled correctly Avoid entering names using single and double quotation marks. Open
All Need to refresh browser to select roads after adding street This behavior is working as designed in order to reduce the load on the server by batching certain types of updates. Open
All Autocomplete City and Street text boxes produces inaccurate suggestions. Open

Routing