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A "city smudge" or "smudged city" is when the name of a city appears on the client map where is doesn't belong.
Waze attempts to connect all roads with the same country, state, city, and road name together. So if you label a road in California as belonging in Virginia, that city's name will now appear along a band across the US.
Following is an example of how to resolve the situation, using the city "Fayetteville" appearing in the Charlotte, NC area.
Step 1: Identify the problem
- Make note of the name of the city you are seeing.
Step 2: Check the editor for obvious, close errors
- Open up the map editor in the area that you saw the problem. Zoom in and out a few times and make note of the names of cities you see displayed over the map. If you can find the misplaced city name, bingo! Go to step 5.
Step 3: Check for non-local errors in the editor
- In the editor, type the name of the smudged city into the search bar with NO state. Hit enter and a list of options should appear.
- Now one by one, pick each returned result. Similar to Step 2, you want to zoom and scroll around a little.
- You are looking for the smudged city name showing up multiple times like what was found in the Fayetteville, AR area while looking for the source of the Charlotte, NC example:
(NOTE: this is also a good way to find typos of city names)
- Remember to repeat for each result returned by the search bar.
- If you find the smudged city displayed, go to step 5. If not, we have to look harder.
Step 4: Try to find the smudge in the client
- First, change your map color scheme to the "Map editors" theme.
- Using the map on the client, start zooming out and scrolling around. You want to find the edge of the city you are in, and then look for lines coming out of that shaded polygon.
- You will hopefully see the band that represents the smudge passing through your area. It will NOT appear at every zoom level, so zoom in and out and scroll 360 degrees around your city.
- This is what was found due west of Charlotte, NC in our example. Notice the name of the smudged city (Fayetteville) on top of a very thin shaded line running east/west: