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This page is under construction and is a work in progress. If you have comments or suggestions go to the forum on [error messages page].
The Waze Map Editor (WME) will periodically run into problems when trying to save information. Depending upon the error message you may need to do one of the following: 1) change what you last edited, 2) undo some number of prior edits, or 3) just reload the page and ignore the error.
The alphabetical list of errors below will provide suggested steps to rectify the error.
An error occurred while saving
This is a general purpose error message that can occur for many reasons. Sometimes it is hard to identify specifically the problem. Here are some of the reasons you may run into this.
If editing a landmark, highlight the landmark again and check the address with the Edit button. Look to be sure the Country, State, and City are all three set correctly. In some countries there may be less or different fields, but ensure they are correct. Sometimes the name can be misspelled and it is hard to notice. If the fields (like city name) exist in another area too far away from the landmark, you will get this error. If you enter a location that does not exist anywhere, it will accept it, but that will not help when trying to search for that landmark in the client app.
The highlighted road is too far from the city it was added to
This can happen for two reasons.
1) You may have just named a road with a city that already exists in the database, but is not anywhere near the location of the road. Go back and edit the road name or mark it as NONE. Save again.
2) You may not have edited the name of a road, but you edited one of its properties and the road was originally imported into the database incorrectly. Edit the segment highlighted and fix the name of the city or state as necessary.
The highlighted segments are not connected by a node
WME has identified two segments ends that are very close to one another, but are not actually joined. Move one or the other segment end get it to "snap" to the other segment end. Save again.
You have no permissions to make some of the changes
An area will be highlighted that reflects changes you are trying to make that are outside of your allowed Editable Area. There is a time limit for areas that you have driven. See the Editable Area link for more information.
You can also turn on the layer for Editable Areas to check if you have permission to edit all of the segment in question. Sometimes segments can stretch outside of your reach. The layer highlight will help you see when that happens.
For Area Managers, you may be trying to edit outside of your allocated area as well. Use the above techniques to determine the problem.
If an object needs to be edited outside of your area, you can always go to the Discussion Forums to post a request for assistance by a higher level editor who has permissions for the object.